Cancellation & Refund of Product & Service

School Softwares

All our software products are available for purchase on our website and with our partners. We provide free demo so that you could easily evaluate our products before you make a purchase decision. The demo helps you evaluate the product to make sure that the software meets all your desired needs before you purchase a license.

On the actual purchase of software and post-payment clearance, your license to use the software will be activated. After the activation of the license. you won't be entitled for any refunds

The License Fees or any portions thereof paid in advance are also non-refundable - School Software Products is a onetime fee for lifetime usage - any upgrade of product or support service of product will be chargeble - All fees are non-refundable.

Question Bank cds

Product cancellation & refund will be processed only for the below mentioned reasons,

If you received the CD in damaged condition then you can avail the replacement [CD] by sending the snapshot of broken cd through email id to cd@winentrance.com within 24 hours of delivery

If the CD is not readable / corrupted / getting cyclic redundancy error/ wrong product delivered then our support team will confirm the same through team viewer [Remote Desktop] & do you the favor by sending a replacement CD or a new package will be get installed on your system through online which will be licensed for only one system.

Excess Amount Paid/ Wrongly made the payment twice by own or by family members will be reversed with in 14 days. [Note : For Card Payment the amount will be credited to card a/c & for other payment modes the amount will be deposited on their bank account [Note : Customer has to send the Bank A/c No to cd@winentrance.com]

Prepaid Orders cannot be cancelled after dispatch

Contact us

  • 1-C & 1-D, Venkitasamy Street,
    Opp to Cheran Nagar,
    Kavundampalayam,
    Coimbatore – 641030, Tamil Nadu, India.

  • +91 422 4372678
  • +91 422 2446043
  • admin@genuineinfotech.com
  • www.genuineinfotech.com

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